24/7 LIVE CONTACT CENTER SERVICES
People Answering People
Since 1962 we have proudly served the needs of businesses throughout the country. In our fast-paced world, prospective clients need quick answers. Even when a voice message, text, or email is left, 95% of your prospects will move on until they reach a live person.
A Message Center’s professional and swift receptionists will ensure you get an opportunity to earn prospective business, and keep your current clients.
Contact An Expert Today!
Real People, Trained and Expert Professionals.
We customize service and agent training to your individual needs. We feature elite, affordable rates and our staff can be trained to take care of your costumers with courtesy and reliability.
Missed calls are missed opportunities. Our receptionists will ensure you never miss an opportunity to make a sale, set an appointment, or answer a potential customer’s questions, even when your business is closed. We’ve provided our first-class services to medical practices, service companies, as well as educational and private organizations. Call today to learn how we can help you meet your specific goals!
We look forward to working with you.
OUR SERVICES
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24/7/365 Live Call Answering
You can always count on our professionals answering the phone to maximize opportunity for your business.
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Phone Orders & Appointment Scheduling
Your customers have the ability to order from your business, as well as schedule appointments via our trained employees.
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Taking Live Messages & Transferring Calls to Voicemail
Never miss another call! Your clients will use a private, confidential voice mail system for messages providing many benefits and custom features. A Message Center, Inc., offers a customized outgoing greeting, which you can change whenever you wish, that simultaneously relays important information, while screening your calls. You can receive and retrieve your messages 24 hours a day, and listen to them in the caller’s own voice. At any time, the caller can press a button and talk to one of our live call center receptionists, who can either take a message, or dispatch an employee per your instructions.
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Answering Frequently Asked Questions
Our team is here for you, and happy to answer your questions.
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Documenting Customer Service Issues
Keep your business ahead with our documentation of customer service issues, so you can face any issues effectively and immediately.